Hotel IV drip in Istanbul: how in-room service works with your concierge

Either the guest or the hotel can start. A guest can write to us directly on WhatsApp, at any hour. A concierge or guest relations manager can also message on the guest's behalf, which is often easier when the guest is in a meeting, asleep after a flight or does not want to deal with logistics.

When the concierge writes first, we ask for the practical details only (more on that below) and a phone number where the guest can be reached. From that point, anything medical goes to the guest directly. The concierge stays in the loop for timing and access, and nothing else.

No. Before any booking is confirmed, the guest fills in a short health questionnaire: medication, allergies, heart and kidney health, pregnancy and similar questions. We send it to the guest personally, and the answers go only to our reviewing doctor. They are never shared with the hotel, and the concierge does not need to see them, pass them on or translate them.

This is deliberate. A concierge should not be holding a guest's medical history, and most guests would rather keep it to themselves. If the guest has a question about a drip or an ingredient, they ask us, not the desk. The doctor may approve the drip, change the formula or decline. If the doctor declines, nobody travels and there is no charge. You can read more about how the review works in our note on safety in Turkey.

A short message with the following is enough to plan the visit:

The nurse comes in plain, smart clothing, with no branded uniform and no logo on the case. They use the guest entrance, give the guest's name at reception and go up like any other expected visitor. There is no trolley in the lobby and no need for a service lift unless the hotel prefers it.

In central areas such as Sultanahmet, Karaköy and Galataport, the nurse usually arrives in about an hour. Business hotels in Levent or further up the Bosphorus can take a little longer, depending on traffic. We confirm a realistic time when we reply, so the concierge can tell the guest and the front desk.

If you want to know exactly what happens once the nurse is in the room, we wrote about it step by step in the visit, minute by minute.

Usually yes: most drips run for 45 to 60 minutes, plus some time for checks before and after. NAD+ is different and takes two to four hours, so it is not a good choice on a checkout morning. If the guest needs to leave the room by noon, a morning visit that starts by about 09:30 is usually comfortable.

Before a meeting, some guests book early so the drip is finished before they dress. Guests can also work, take calls or sleep during the infusion. If a spa or hammam session is already booked, tell us; the doctor and nurse will advise on the order and timing. Late at night is possible too, since we work 24/7; between 00:00 and 07:00 a night supplement of €60 applies.

The guest pays us directly and nothing goes on the room bill: payment is on the day, by card or in cash, once the visit is done. The price is per person and the visit is included anywhere in Istanbul; Myers' Classic, for example, is €290. The hotel does not need to handle payment. The full list of formulas and prices is on our drips page.

Nothing is left behind. Used needles go into a sealed sharps container that leaves with the nurse, and every bag, line and wrapper is packed for medical disposal. Nothing goes into the room's bin, so housekeeping finds a normal room. The nurse leaves the way they came in.

For the hotel, the visit is simply a guest receiving a visitor, under the hotel’s usual visitor rules. More on how a visit is designed to stay quiet is on the experience page.

A drip is a wellness service, not emergency care. If a guest has chest pain, trouble breathing, fainted, seems confused, has a high fever or has a painful, swollen leg after a long flight, the right call is the emergency number 112 or the nearest hospital, not us. Concierges know this well, but it is worth saying clearly.

A drip is also not suitable for some guests: during pregnancy or breastfeeding unless their own doctor approves, with heart failure or serious heart disease, with kidney disease or on dialysis, with an allergy to an ingredient, under 18, or when someone is severely intoxicated or cannot clearly consent. In these cases the doctor will decline, and we will say so plainly.